Frequently Asked Questions

Within Lagos, delivery takes an estimated 4–5 working days for Mainland and Island areas, and 4–7 working days for longer-distance routes such as Ikorodu, Epe, Ibeju-Lekki and Badagry. Delivery outside Lagos takes an estimated 4–7 working days. See our Shipping & Delivery page for fees by zone.

Yes — unworn, unwashed items with tags attached can be returned within 7 days of delivery. See our Returns page for eligibility and how to start one.

Most pieces run XS–XL. See our Size Guide for detailed measurements for each size.

Keep the order reference from your checkout confirmation handy — it's the quickest way to check your order's status or reach out to us about it.

We accept secure card and bank payments through Paystack at checkout.

Email us at eloraofficialng@gmail.com, call +2347048953742, or message @elora.africa on Instagram, Facebook or TikTok. Our Contact page has all the details.